Terms and Conditions
​​
Refine Group LLC
7032 N Dixie Drive, Dayton, Ohio 45414
​
Terms and Conditions
(DBA: Refine Rx)
Last Revised: January 28th, 2025 (v 1.0.2)
​
​
​
URGENT MEDICAL CONDITIONS ARE NOT COVERED BY OUR SERVICE. FOR IMMEDIATE MEDICAL ATTENTION, CONTACT YOUR LOCAL EMERGENCY SERVICES OR CALL 911.
​
Agreement to Terms and Conditions
​
By selecting “I Agree,” ticking an associated checkbox, or utilizing our services (as described below), you affirm that you have read, understood, and consented to these terms. If you disagree or don’t understand these terms, you are not authorized to access or use these services. If someone accepts these terms on your behalf, you authorize that individual to act as your agent.
Mandatory Arbitration Clause
​
You consent to resolve any disputes between us (including the company, our agents, employees, officers, shareholders, etc.) or between you and associated entities through individual, binding arbitration. You waive the right to a jury trial or to join a class action lawsuit, as detailed further in this document.
The terms in this Agreement may be updated in response to legal obligations, business needs, or changes in the competitive landscape.
Introduction
​
Refine Group LLC and/or its affiliated companies (“Refine Group,” “us,” or “we”) own and manage the services offered through our platform. Your access to and use of the platform and affiliated services (“Service”) are governed by this Agreement (“Terms and Conditions”).
Be sure to read this Agreement carefully. It outlines essential details about the Service you’re consenting to use. The terms “you,” “your,” and similar phrases refer to users of the Service.
Consent for Telehealth Services
​
Telehealth employs electronic communications for remote healthcare delivery. While beneficial, it also carries potential risks. Telehealth is not a comprehensive alternative to in-person healthcare. By engaging in our telehealth services, you agree that Qualiphy.me is a third-party beneficiary of your Medical Consent form and can enforce it against you.
​
Usage by Minors Prohibited
​
Our Service is not designed for individuals under the age of 18; such individuals are forbidden from using our services, except to read this Agreement.
Your Relationship with Us
​
We offer products and services from us and third-party providers, pharmacies, diagnostic labs, and other vendors through our Service. Payment and service terms are covered in this Agreement, to which these entities are third-party beneficiaries.
No Healthcare Relationship
​
Refine Group LLC doesn’t influence or control any healthcare practices. By using our Service, you acknowledge that you may enter into a patient-provider relationship with third-party providers, but not with us.
Pharmacy Relationship
​
Refine Group LLC is not a pharmacy and does not control such services. By using the Service, you understand that you might establish a relationship with a pharmacy and consent to them accessing your prescription records as mandated by law. Below you'll find our affiliated pharmacies.
​
Qualiphy
Address: 113 N. San Vicente Blvd., 3rd Floor,
Beverly Hills, CA 90211
Phone: (424) 257-3977
Strive Pharmacy
Address: 1275 E Baseline Rd, Suite 104,
Gilbert, AZ 85233
Phone: (480) 626-4366
Southbend Pharmacy
415 Westheimer Rd. Ste 103
Houston, TX 77006
​
Messaging Consent
​
You consent to receiving messages from Refine Group LLC and affiliated entities about your treatment. We are not responsible for the security or content of these messages.
Consent to Pay for Services
​
Refine Group LLC is not a participant in healthcare or insurance programs. You agree to pay for the Services on a cash-only basis, and you alone are financially responsible for all related costs.
Subscription Billing Agreement
​
Our services operate on a subscription model. You may cancel your subscription by emailing support@refinegroup.com, and any outstanding invoices will be charged to your payment method.
Billing Bundling Agreement
​
Charges will be bundled into a single subscription fee for select services. Detailed invoices are available upon request.
Prescription-Only Services
​
Some services require a valid prescription, and payment does not guarantee receipt of prescription medication. If you opt for an affiliated pharmacy, the associated costs will be included in your Charges.
Disclaimer
​
FDA-approved medications like Saxenda®, Victoza®, Wegovy®, and Ozempic® are proprietary to Novo Nordisk™, while Mounjaro™ and Zepbound are products of Eli Lilly and Company™. This website is not associated with or endorsed by these companies or their products. We do not supply these medications. Individuals interested in these products should consult their licensed healthcare provider or pharmacist.
Risks and Disclosures
​
By using our Service, you assume all risks and responsibilities related to your healthcare and medications.
Arbitration and Mediation
​
Any disputes will first be mediated and then arbitrated, as overseen by the American Arbitration Association.
Class-Action Waiver
​
You relinquish your right to engage in class actions or group arbitrations against us.
Severability
​
Invalid or unenforceable provisions do not affect the validity of the remaining terms.
Assignment
​
Refine Group LLC may transfer this Agreement to a third party without requiring additional consent from you.
Governing Law
​
This Agreement is governed by the laws of the state of Ohio, and you consent to jurisdiction in Ohio courts for any actions to enforce this Agreement.